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Review All Articles > May 30th 2007 - Vol 10, Issue 22 EACA NEWS
Ask the Experts Premiers at TS2. Instead of the Showfloor Olympics at this year’s TS2, the EACA has been asked by TS2 to put together a panel called “Ask the Experts” in the EACA booth from various backgrounds and servicing capabilities that can be on hand to answer any burning questions that the exhibit managers who visit the booth may have.
TS2 will promote this and push traffic to the booth.
Our job is to have people on hand who can act in a consultative manner and answer questions and/or point people in the right direction. There are 5 exhibit hours per day (10 hours total) and 4 to 5 people on hand per hour (each hour being one time slot). That means that there will be 50 time slots available for EACA members who are conference sponsors to spend time in the EACA booth and to be available for those questions.
As an enhancement to this idea, there will be “presentation time” available in the booth to our Platinum and Corporate conference sponsors to talk about their own area of exhibit servicing expertise. This will help to build larger numbers of exhibit manager visitors and create additional opportunities for our sponsors to get in front of exhibit managers with specific questions.
Exhibit managers will be incented to participate in the presentations and panel questions with a grand prize drawing – the name to be drawn from all participants.
Any members that want to find out how they can participate in “Ask the Experts” should send an email to jimwurm@eaca.com.
Thanks to our Annual Conference Sponsors. The EACA Annual Conference will take place on July 30-31, 2007 at the Washington Convention Center in Washington, DC. Conference materials have recently been circulated to EACA members, and are also available on the EACA web site. Please be sure to make your plans to attend!
The EACA would like to thank and recognize our Annual Conference Sponsors to date:
Presenting Sponsors
EliteXPO Cargo Systems
Platinum Sponsors
Freeman
Silver Sponsors
IUPAT Local 510
The TERM Group
EACA PEOPLE IN THE NEWS
Wayne Veal, an industry and 24+-year Nth Degree veteran, died unexpectedly Friday, May 25, 2007. Wayne was an integral part of Nth Degree’s growth, success and family culture. In addition to his commitment to serving many of our longest-term clients, he served as a mentor to many on the Nth Degree sales team. He touched every area of Nth Degree with his generous spirit and caring nature.
Visitation will be on Wednesday May 30, 2007 from 5:00pm to 8:00pm and Services will be on Thursday, May 31, 2007 at 2:00pm at:
Tom M. Wages Snellville Chapel
3705 Hwy 78 West
Snellville, GA 30039
770/979-3200 Phone
770/979-3204 Fax
Wayne’s wife Mary is requesting that in Wayne’s honor the attendees wear casual attire. The family has also requested that memorial contributions be made to the American Sleep Apnea Association www.sleepapnea.org
The EACA passes on its condolences to the family of Tina McMahon of Osgood 4D. Her husband, Jim, passed away on May 6, 2007 after a lengthy battle with cancer. He died peacefully in his sleep.
EACA CHAPTERS
ATLANTA CHAPTER ANNOUNCEMENT
Get Out of the Gutter to Benefit Wayne Veal & Jeff Yero
The SE Chapter of the EDPA announced that the recipients for its first ever bowling event called “Get Out of the Gutter” will be the family of Wayne Veal, and Jeff Yero, of Moose Logistics.
Get Out of the Gutter will take place at 300 (2175 Savoy St, Atlanta) on June 6, 2007 from 5pm to 8pm. Your investment of $45 enttitle you to an event with fun, food, bowling and prizes. There are also Corporate Sponsorships available!! To sign up for this first ever event, or to look up additional information go to the Southeast EDPA web site at :
https://s08.123signup.com/servlet/SignUp?P=152987300&PG=1529873182300
CHICAGO CHAPTER ANNOUNCEMENT
Customer Service Training
The Chicago Chapter of the EACA, in conjunction with the MPEA and EACA National will be sponsoring a Customer Service Training initiative for showfloor workers in Chicago.
The Customer Service Training Program will take place on June 25 and 26 at McCormick Place in Room N427. Showfloor workers in Chicago will have the option of taking part in this four program on either June 25 or June 26. The 4 hour program will be delivered 4 different times over the two day period – with one program delivered each morning, and one each afternoon.
The EACA Customer Service Training Program was developed and will be delivered by Randy Eppard, Phd in Human Development. Eppard is an associate professor for University of Maryland University College, Prior to his professorship, Eppard worked for the Mid-Atlantic Regional Council of Carpenters as Director of Training Curriculum. Randy developed th customer service program under the direction and guidance of Chicago Chapter EACA President Joe Mondelli.
EACA members will also be able to take advantage of a Train the Trainer session which will be offered on June 27 in Room N427 at the McCormick Place. The Train the Trainer session will allow designated EACA members, and staff, to become certified in delivering future Customer Service Training programs.
WEST HALL TOURS FOR EACA MEMBERS
Any EACA members interested to take a tour of the new West Hall of McCormick Place can do so on June 26, 2007.
There will be two tours available on that day (maximum capacity of 50 for each). The first tour will take place at 10am on June 26, and the second tour will take place at 11:15am.
To secure your spot on either of those tours please respond by email to jimwurm@eaca.com.
Remember space is limited and requests will be confirmed on a first-come, first-served basis. There will be no other offering of this kind so this is your best chance to get a look at the West Hall before it opens.
NO SMOKING REMINDER
All EACA members are reminded that McCormick Place is a NO SMOKING facility. Whether you are on the show floor, in your storage cage, or in your office at McCormick Place the No Smoking policy must be observed.
Building management at MPEA has observed violations to this policy recently and wants to notify members of the EACA that the Fire Safety department will continue to issue smoking tickets.
Your cooperation is appreciated!
Chicago RSMGC Golf Tournament Announcement
The Chicago EACA / EDPA Chapters have announced that the 5th Annual Charity Golf Tournament benefiting the RSMGC will take place on August 6, 2007 at Maple Meadows Golf Club in Wooddale, IL. Please mark your calendars!!
There will be a Shot Gun Start at 1pm.
For more information, or to register for the event, contact Nancy Virene at The TERM Group. She can be reached at 630-766-TERM, or at njvirene@thetermgroup.com.
POSITIONS AVAILABLE
Las Vegas area furniture rental company seeks:
Job Title: National Sales Service Coordinator
Description: We are looking for an ambitious, energetic, and results-oriented service coordinator, to perform the following job functions.
- Working with the National Account Executive at major trade shows to coordinate product delivery.
- Ensuring the successful installation of customer orders
- Work trade show sites to cater to client needs regardless of trade show content.
- Assist in handling incoming telephone inquiries regarding orders, special requests, general customer questions, and specific trades show delivery related questions.
- Process orders, generate client and delivery reports, and perform other administrative duties.
Qualifications include:
- 2-3 years customer service experience
- Demonstrated ability to meet customer objectives and overcome obstacles
- Enthusiastic drive to succeed with obvious confidence and excellent relationship building skills
- Excellent verbal and written communication skills
- Strong organizational and prioritization skills
- Ability to multitask
- Bachelor's degree (or equivalent experience)
- Work weekends and evenings as dictated by the tradeshow schedule.
- Available to travel approximately 33% of the time and take customer calls 24-hours a day, seven-days a week as needed.
Competitive compensation package includes full company benefits.
Chicago area exhibit builder/EAC seeks:
Job Title: EAC Labor Account Executives
Description: Through aggressive prospecting you’ll create opportunities to sell labor services for trade shows, sales meetings and events, themed environments, and retail installations.
The ideal candidates will have at least two years of successful tradeshow labor sales experience. Excellent prospecting and communication skills, and the skills for building and maintaining long term client relationships are required.
Competitive compensation package includes full company benefits.
Job Title: Senior Account Manager
Description: The Account Manager position requires flexibility and an exceptional client service attitude. This position coordinates and oversees entire projects, from shop production through on-site supervision, for a variety of accounts.
The ideal candidate will have at least five years of successful tradeshow account management experience. Knowledge of billing, collections, and pricing structures is required.
Compensation package includes a base salary and full company benefits.
Job Title: Senior Account Executives
Description: Primary focus is generating new business opportunities in exhibit marketing including tradeshows, museums, corporate interiors, retail design and fabrication, and supporting field services.
Candidates will have 3 – 5 years successful sales experience in exhibits or related marketing-communications medium. We offer a guaranteed salary leading to a draw against earned commissions, performance bonuses, expense reimbursement, and full company benefits.
If you are interested to apply for the position above, please email your resume in confidence to jimwurm@eaca.com.
Nationwide I&D Company seeks
Job Title: Full and Part Time Account Executives
Description: We are looking for motivated people with excellent communication skills, basic computer skills (Outlook,MS Word, MS Excel ) and basic knowledge of trade show and event operations to fill positions in New York and Las Vegas.
Responsibilities include development of new business in the area of Nationwide Event Labor Services including but not limited to Installation and Dismantle and show decorating, overseeing operations of ones clients with our team of professionals, traveling and what ever it takes to get the job done. Cold calling and networking skills are required. Must be a self motivator, understand the importance of deadlines and be an overall smart worker.
Territory is unlimited and so is the income potential, top performers with a strong book of business earn high six figures +. Optional base salary plus commissions or a straight commission structure is available. Existing book of business is a plus. We offer 401k and health Benefits to motivated full time employees. Minimum 3 years event/trade show industry experience
If you are interested to apply for the position above, please email your resume in confidence to jimwurm@eaca.com.
INDUSTRY NEWS
American Capital to Acquire SMG, which Manages 60 Convention Centers<Trade Show Executive> - American Capital, a publicly traded investment firm with $13 billion of assets under management, is acquiring full ownership of private facility management firm SMG, which manages over 200 public assembly facilities including mega-centers such as Reliant Park and the Direct Energy Centre. It is expected that SMG will continue to operate as a stand-alone company.
Champion Acquires Orlando Contracting Company <Tradeshow Week> Champion Nationwide Contractor and George E. Fern acquired The Audie Group, an Orlando, Fla.-based contracting company that services the United States and Europe. The acquisition is Champion and Fern's first expansion into the Florida marketplace. Jim Audie will be general manager in Orlando.
Boston Convention Center to explore selling naming rights<Expo Web> The Massachusetts Senate GOP has passed a proposed amendment to the state budget that requires the Boston Convention and Exhibition Center (BCEC) and the Massachusetts Convention Center Authority (MCCA) to explore selling the naming rights to the BCEC by January.
THOUGHT FOR THE WEEK
The true civilization is where every man gives to every other every right he claims for himself.
--R. G. Ingersoll
Publisher's statement. The Showfloor Buzz is a publication of the Exhibitor Appointed Contractor Association (EACA) which is dedicated to "raising the level of service excellence on the showfloor."
This publication is sent free of charge to all EACA members each Wednesday, and to non-members four weeks later. Annual subscriptions to current issues of the Buzz are available to non-members for $49.95. Please send subscription requests to jimwurm@eaca.com.
EACA members are also permitted to submit job postings to the Buzz free of charge for a one time listing. Member job postings can be extended for additional weeks in the Buzz as well as posted to the EACA web site. The costs for extending your job posting are one month for $50, 2 months for $85, and 3 months for $125.
If you have news from the tradeshow floor that you feel is important to the success of our members, or our industry's customer, the exhibitors, please forward it to the EACA @ 541-317-8768 or email us @ jimwurm@eaca.com
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