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Review All Articles > February 18th 2009 - Vol 12, Issue 7 EACA Showfloor Buzz
Vol. 12, Issue 7, February 18, 2009
EACA Customer Service Training Offer. In recognition of the challenges presented by the current economy in conjunction with the need to provide even higher levels of customer servivce, the EACA is making a special offer to all its members.
For any member that wants to schedule the EACA Customer Service Training program to enhance its customer service abilities, the EACA will provide 2 days of customer service training at half the price. That’s right. If you book 2 days of Customer Service Training with the EACA in 2009, you get first day free!
Anyone interested in taking advantage of this offer should send an email to jimwurm@eaca.com.
Attention EXHIBITOR SHOW Exhibitors. It has been brought to our attention by a number of your fellow exhibitors that there is a company calling and emailing offering EXHIBITOR2009 exhibitors “the opportunity to participate in the on-line portion of Exhibitor Show.”
These communications come from representatives of a company called US eTradeshows.com, where they claim to be with the EXHIBITOR2009 on-line meeting. In these communications, they claim to be representing EXHIBITOR2009 and will offer you a $250 booth in an on-line version of Exhibitor Show.
Please be careful not to become a victim of these false and misleading misrepresentations. US eTradeshows.com has never had an affiliation with EXHIBITOR magazine nor EXHIBITOR Show.
STRANGE BUT TRUE
Invoices R’ Us?? We know that many companies that are under serious economic pressures in 2009, but one particular general service contractor has gone to strange new lengths to achieve their own form of bailout. They are charging exhibitors a fee on booths they are not servicing to return the exhibit space to its original condition at the Satellite 2009 show.
CHAPTER NEWS
Chicago Chapter News
EAC Reminders from IHA
• International Home + Housewares Show Pre-Con Meeting is scheduled for Wednesday, March 11 at 1:00 pm in meeting room E255 at McCormick Place.
• Reminder to all EAC’s regarding your client’s booths - Service of utilities must be supplied at the rear of booths. Exhibit structures must have a one-foot unobstructed corridor in the rear and six inches on one side of the space to allow passage for utility and maintenance personnel.
• For more information on how you can better support this year’s IHA see the attached Top 5 Reminders document.
IHA Show Close / Labor Check-in & Dispatch Info
North & South Halls – Labor Check-In & Dispatch
North, Level 1, Hall C, Exhibit Floor
Note: The use of freight elevators 7,8, and 9 at show close must not be used for EAC equipment staging and must be kept clear for Freeman to dispatch carpet/furniture crews. Please use other elevators for equipment.
Lakeside Center – Labor Check-In & Dispatch
Lakeside, Level 2, Hall E, Exhibit Floor
Note: McCormick Place will provide tables, chairs, and a food/beverage cart at labor check-in. Focus One employees will check in at their designated areas off the show floor.
Reminder: No gang boxes or scooters on exhibit floor until 6pm on day of show close in any of the halls (1 hour after show closes).
NPE2009 – Hanging Signs Now Permitted
In late January, the NPE2009 Committees approved hanging signs as an option for NPE2009. This would offer exhibitors an opportunity to compare costs associated with hanging signs versus use of a floor supported truss system and allow them to select the method that best meets their budget requirements.
The hanging signs rule for NPE2009 is as follows:
Rule 31. HANGING: DISPLAYS, SIGNS, BANNERS
Hanging signs/grid work from the ceiling will be permitted but must comply with facility rules and regulations, as well as applicable show display rules and regulations. Management permits ceiling-hung corporate identification for exhibiting companies occupying 400 square feet or more in an island or peninsula space configuration. Hanging signs will be permitted in South Halls A1/A2, North Hall B1, and West Hall F1/F2 with the exception of the front of the West Hall where the ceiling height is 20 feet. Hanging signs are not permitted in North Hall B2. The bottom of the sign must be a minimum of 12 feet above the floor and the top of the sign must not be higher than 20 feet above the floor in an island booth and not higher than 16 feet above the floor in a peninsula booth. Should the wording on any sign be deemed by show management to be contrary in any way to the Principal Purpose, exhibitor shall make such changes requested by show management and assume responsibility for any expense incurred (also refer to Rule 49, Signs).
It is imperative that all procedures be followed properly:
1. Management approval is required by April 21, 2009 for all hanging signs (see NPE2009 Booth/Display Approval Form).
2. McCormick Place/FOCUS One's Hanging Items Approval/Request Form (HM1) is due by May 26, 2009 (please review Hanging Items requirements on page 5 of the McCormick Place Exhibitor and Utility Ordering Guide).
3. Freeman's Hanging Sign Labor Form is due by May 28, 2009 (also see Freeman's Hanging of Signs in McCormick Place Procedures and Rules).
New England Chapter News
Rally at the Alley Update
Registration is off to a great start, thank you to everyone that has signed up and donated! While there's still plenty of time, don't forget - the first 50 registered attendees will receive a limited edition (that's right, only 50!) Rally at the Alley 5 t-shirt! Don't be left out - it's what all the cool kids are wearing!
Hotel Discount Confirmed
Many of you are coming in from out-of-town and some of you might enjoy an evening in town instead driving back home after a fun-filled night of bowling and billiards.
Either way, we are pleased to offer discounted room rates at the Hilton Back Bay Boston. Complete information and a link to the room booking site can be found on our site. Please note, to take advantage of this special rate, you must book before March 3rd!
Beneficiary
This year we are offering our support to Chris Kolesnik of CyrkDesign and formerly of Access TCA and Exhibitgroup/Giltspur. Complete details on Chris and her husband Howard Bailey can be found on the web. www.rallyatthealley.com
POSITIONS AVAILABLE
Job Title: Account Manager
Description: Prominent AV Contractor seeking Account Manager for corporate office in Chandler AZ.
EXPERIENCED Account Manager needed for our new corporate office in Chandler, AZ. Must be organized, able to multi-task, have attention to detail, excellent phone presence, be deadline specific, able to work in fast paced environment, be a self motivated and driven individual with previous A/V or Tradeshow/ Event experience.
All interested candidates should send resume in confidence to jimwurm@eaca.com.
INDUSTRY NEWS
White Paper Says Audits Reassure Exhibitors During Recession <Trade Show Executive>
A new survey indicates that the quality of the attendees rather than their sheer numbers is the primary factor in an exhibitor’s decision to take part in a particular trade show. The survey led to a white paper released this month by BPA Worldwide that found that attendance audits enables show organizers to prove that their events offer a solid ROI even if the overall crowd count of the show is down.
Defense of the Meetings Industry <M&C Midweek News> Last week, Las Vegas Mayor Oscar Goodman sent an open letter to President Barack Obama, informing him that his comments during a town hall meeting were harmful to Las Vegas and to the meetings and conventions industry as a whole. Goodman was referring to President Obama's comment about the need for accountability in the way financial institutions spend bailout money, specifically, that financial institutions "can't go take a trip to Las Vegas or go down to the Super Bowl on the taxpayer's dime." Obama's comments, wrote Goodman, "reinforced the stereotype -- unjustified, I may add -- that meetings, events and incentive travel are wasteful and any trip to Las Vegas is a 'junket.' "
According to the Las Vegas Sun, Senator Harry Reid said the following day on the Senate floor that he had spoken to chief-of-staff Rahm Emanuel and was assured that Obama's remarks were directed only at the potential use of taxpayer funds for junkets.
Web savvy: Show organizers keep conversation going with Twitter <Expo Web News> Twitter, the latest social media tool to drive big buzz, is becoming an integrated part of many show strategies as organizers look to the Web as a way to start conversations and build event-centric communities. Corporate events have been the first to jump on board. Companies including Oracle and IBM have been using the tool as a way for attendees to provide feedback during an event and keep the conversation going all year long
THOUGHT FOR THE WEEK
It’s unwise to pay too much, but it is worse to pay too little. When you pay too much, you lose a little money – that’s all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing you bought it to do. The common law of business balance prohibits paying a little and getting a lot – it can’t be done. If you deal with the lowest bidder, it is well to add something for the risk you run. And, if you do that, you will have enough to pay for something better.
-- John Ruskin (1819 - 1900)
Publisher's statement. The Showfloor Buzz is a publication of the Exhibitor Appointed Contractor Association (EACA) which is dedicated to "raising the level of service excellence on the showfloor."
This publication is sent free of charge to all EACA members each Wednesday, and to non-members four weeks later. Annual subscriptions to current issues of the Buzz are available to non-members for $49.95. Please send subscription requests to jimwurm@eaca.com.
EACA members are also permitted to submit job postings to the Buzz free of charge for a one time listing. Member job postings can be extended for additional weeks in the Buzz as well as posted to the EACA web site. The costs for extending your job posting are one month for $50, 2 months for $85, and 3 months for $125.
If you have news from the tradeshow floor that you feel is important to the success of our members, or our industry's customer, the exhibitors, please forward it to the EACA @ 541-317-8768 or email us @ jimwurm@eaca.com |
