EXECUTIVE ROUNDTABLE

Palm D, Third Level, So. Conv. Ctr
Mandalay Bay, Las Vegas, NV
March 13, 2005

Schedule-at-a-Glance

Sunday, March 13

9am - 10am             REGISTRATION  Sponsored Continental Breakfast

10:00am – 10:30am EACA Town Hall Meeting - Jim Wurm, moderator

A chance for our executive members to meet with the EACA Board of Directors and discuss the issues of the day including;

-current and future business prospects for our industry, rising insurance costs, status of the EACA Online AR system
-plus other topics as determined by our audience

10:35am – 11:15am Labor Leaders Forum- Jim Wurm, moderator

A chance for our executive members to meet with the labor leaders who are dedicated to our industry and discuss the issues of the day including;
-New Drug Free workplace policy in Washington DC
-Rising insurance costs, how labor and management can work together to createsolutions

11:15am – 11:30am Sponsored Coffee Break

11:30am – 12:30pm No Excuses for Anything Less than the BEST Customer Service – Kathleen Ronald

In this session, learn how to enhance relationships inside and outside the organization with colleagues, customers, vendors and other business partners. The key to your success is to change your behavior and business practices, which will result in: doubled profits, business by referral only, retention of customers and many more benefits.

12:45pm – 2:30pm Sponsored Lunch with Special Presentation
                            Steve Greenspan, NTP Productions

A chance for our executive members to meet with Steve Greenspan of NTP Productions, show management for TS2, who will detail plans on how NTP plans to revitalize its newest acquisition, TS2.

2:45pm – 5:00pm EACA Reception