EACA INTREPID AWARD

The Intrepid Award is awarded to the individual, organization or consortium that has the ability to have a sense of what is right and proper and decent in the midst of turmoil. The EACA Intrepid also recognizes the quality of character combining courage and staying power.

In business, and specifically in the trade show business, grace and fortitude under pressure is the capacity to focus attention on the needs of the customer at all times; particularly when the pressure hits.  The Nominating Committee annually reviews nominations made by EACA members and distills the list to four (4) or five (5) finalists.  The finalists are then voted on by the membership and the Intrepid Award Winner is announced at the EACA Annual Conference.

2008 Intrepid Award Winner

Joe Mondelli, The TERM Group

In addition to his position with The TERM Group, Joe is the EACA Chicago Chapter President who has spearheaded EACA’s efforts to develop the EACA Customer Service training program. Through Joe’s vision, energy and careful guidance, the EACA Customer Service Training program has been delivered in Chicago, Las Vegas, Orlando, and Washington DC. Joe has personally shepherded our industry’s first formal customer service training program into existence helping to develop the curriculum, and finding sponsors necessary to launch the first program. For his tireless efforts to improve Chicago area customer servicing, Joe is a most deserving nominee for the Intrepid Award in 2008.